TELECOMMUNICATIONS ENGINEER
Track record of success as a Telecom Engineer specializing in service and system optimization & disaster recovery.
Results-driven Telecommunications Engineer with over 10 years of experience meeting business and technology demands by developing and implementing complex solutions. Proven talent for achieving customer satisfaction and aligning stakeholders around shared goals by leveraging a cooperative, professional communication and negotiation style. Adept at managing deadlines, resources, and costs by devising process improvements and strategies to expertly manage the project and product lifecycle. Technically sophisticated business leader who builds cohesive teams and drives positive, productive collaborations among staff, vendors, and other stakeholders.
Highlights of Expertise:
• Strategic Planning
• Disaster Recovery
• Risk Management
• Data Center design
• Fiber distribution
• Vendor contracts
• Full Life Cycle Project Management
• System Design & Development
• Technical Team Training & Development
• IP streaming services
• Fiber design • Solutions Development
• Resource Management
• FCC Compliance
• Vendor management
• Troubleshooting
Technical Proficiency:
Platforms: Windows XP/Vista/7/10
Tools: Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Telecommunications: ASI, RF Data Networks, CBR/VBR Encoding, MultiDecript Satellite Receivers, VoIP, Ethernet, Digital Services
PROFESSIONAL EXPERIENCE
Charter Communications (Spectrum), Manhattan, NY May 2017- Present
INSIDE PLANT (ISP) ENGINEER II
Optimize the performance of technologies and services. Lead the full project management life cycle to design, build, and implement. Test, maintain, troubleshoot CATV systems, VOIP telephony systems, networks/RF Data Networks, Fiber maintenance, Data center and downlink facilities. IP network optimizations and testing. Work collaboratively with other departments to identify and resolve technical problems, ensuring that issues are resolved efficiently to minimize downtime or disruption. Also in charge of critical infrastructure maintenance and testing (DC plant, Generators, Power redundancy, HVAC, circuit Load balancing)
Key Contributions:
• Vendor maintenance and Building uptime - 98%
• Optimized Rf lash up and installed redundant tier 1 amps without any issue whole system affecting
• Training and Educating fellow employees on latest methods and producers
ALTICE USA (FORMERLY CABLEVISION), White Plains, NY February 2007 – May 2017
Advanced Technician (Grade 17) – Master Headend & Disaster Recovery Site
Develop and manage disaster recovery and risk management strategies to optimize the performance of technologies and services. Lead the full project management life cycle to design, build, and implement ASI streams from sources including CBR Encoding, VBR Encoding, IP sources and MultiDecrypt Satellite Receivers, as well as other new technologies and services. Test, maintain, troubleshoot CATV systems, VOIP telephony systems, networks/RF Data Networks, Fiber maintenance Data Center and downlink facilities. Critical infrastructure maintenance and testing (DC plant, Generators, Power redundancy, HVAC, circuit Load balancing) Work collaboratively with other departments to identify and resolve technical problems, ensuring that issues are resolved efficiently to minimize downtime or disruption.
Key Contributions:
• Recognized as a Subject Matter Expert (SME) in cable, VoIP, digital services, Fiber maintenance and high-speed data equipment, leading maintenance and troubleshooting strategy to optimize performance.
• Plan and manage complex projects, including channel changes and technology integration, by defining and tracking project meth...
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